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Privacy Policy

Joanne & Simon Biggs trading as Googa Babywear Ltd. takes your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

This privacy policy sets out how we will store and use personal information relating to you. In general you can visit our website without identifying yourself or revealing any personal information. Once you decide to provide us with your personal information then you can be assured that such information will only be used in accordance with this policy.

This policy applies to information we collect about:

  • visitors to our website;
  • people who do business with us; and
  • those people who register an account with us.

1 - The information we collect about you

We collect the following personal information from you:

  • during the registration process we will collect your name, address, contact and billing information, e-mail address and telephone number;
  • the website cookies used on the website will collect certain information. Please see further details below in respect of the use of website cookies and the information they collect.

During the registration process or when ordering goods, you will be directed to software operated and run by Skrill to store your payment details and process any payments. Such payment processor will be obtaining your credit or debit card details (including debit or credit card information as well as your name and address).

2 - How we will use the information about you

We gather the above personal information about you to allow us to process your account registration and any orders you may make. The relevant information is then used by us, the payment processors and our agents and sub-contractors (including the persons who will be delivering the goods) to take payment for any supply goods. If you agree, we may also contact you about other products and services we think may be of interest to you.

Your personal information may also be used to further understand your needs and to provide you with a better service.

We may also use aggregate information and statistics for the purposes of internal record keeping and monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not normally include information that can be used to identify you.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the goods we provide. We or our agents and sub-contractors may contact you by post, email or telephone (as required) to ask you for your feedback and comments on our goods.

3 - Marketing

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, you have the option to opt out during the registration process. If you agree to us providing you with marketing information, you can always opt out at a later date by contacting us at the details provided below.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, you have the option to opt out during the registration process. If you agree to us providing you with such information, you can always opt out at a later date by contacting us at the details provided below.

We will not provide your personal information to any third parties unless specifically authorised to do so by you, this privacy policy, or our Terms of Website Use from time to time or otherwise required by law.

When you upload or transmit content or materials onto the blog facilities on the website you may have inadvertently uploaded or transmitted personal information. In accordance with the website terms of use, you are providing an irrevocable non-exclusive, royalty free and fully sublicensable and transferable right to use, modify, adapt, publish, reproduce, display, distribute or create derivative works from such content or material. This may involve using such content and material (including personal information) being utilised for general marketing purposes and circulated to the general public. 

4 - Our use of cookies and other information-gathering technologies

Our cookie policy can be viewed here - http://www.googababywear.com/cookies/

5 - How we protect your information

We are fully committed to protecting your privacy and have put in place the following security procedures and technical and organisational measures to safeguard your personal information:

  • the use of secure server software where applicable;
  • strict security procedures in the storage and disclosure of information to prevent unauthorised access;
  • proof of identity before we provide any information to you.

When credit card, debit card or payment details are being taken, you will be directed to software operated and run by Skrill to process the payment. We understand that such payment processor uses secure server software but cannot guarantee this. Please satisfy yourself that the payment processor uses secure server software before entering your payment details.

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

6 - Overseas Transfers

The information you provide may be transferred to countries outside the European Economic Area ('EEA') that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified above.

7 - Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to the contact details listed below. We may make a small charge for this service.

You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

8 - Sale of business

If our business is to be sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

9 - Your consent

By submitting your personal information you consent to the use of that information as set out in this policy and to the terms contained in this policy and our standard terms of website use.

10 - Changes to Privacy Policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

11 - How to contact us

11.1 If you wish to contact us for any reason,  all notices from you to us must be in writing and sent to our contact email customerservices@googababywear.com.

11.2 We may communicate with you by e-mail or by posting notices on our Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

12 - Links to other websites

Our website contains links to other websites. This Privacy Policy only applies to this website so when you access links to other websites you should read their own privacy policies.